FAQs

The Port Ainé resort is located in the Orri Massif, not too far from the town of Rialp, and nestled in the magnificent scenery of the Pallars Sobirà region of the Lleida Pyrenees. You can reach the resort on public transport.

Detailed information on how to get here by car and public transport, as well as maps of the area and more specific location information, are included in the 'Location' section of this website.

The ski resort is open from 9.00 h to 17.00 h, and the customer service office is open from 8.30 h to 16.30 h in the winter season.

To deposit or ask for lost objects in Port Ainé during the winter season, you are requested to address the resort control area, close to the Nursery.

Yes, during the winter season lost property is taken to the control office, next to the medical centre.

Telephone number: (+34) 973 627 604.

The head office is located within the grounds of the Sport Centre complex between Sort and Rialp.

Telephone number: (+34) 973 621 199

Yes, Port Ainé is accessible via public transport. Detailed information can be found in the ‘Transport to the slopes' section of this website.

The last lift up is at 4.30 p.m

Port Ainé offers a range of activities in the winter. To discover what you can do at the resort in the winter months, visit the ‘Activities’ section of this website.

To find out what is the calendar of winter activities in Port Ainé, visit the events section.

The Play and Adventure Park of Port Ainé offers a wide range of activities for the whole family. In winter, you can also enjoy snowshoe excursions.

The debuting areas are at level 2,000.

Yes, there is an exclusive ski pass for beginners. For further information consult ski passes rates.

You will find all the information on the state of the slopes at the following link: https://www.portaine.cat/en/winter/resort/snow-report/

Season passes can be purchased through the Port Ainé online store and at the central offices. You always have to pick it up at the central offices in person and present a supporting document.

Free-choice passes allow the customer to use them on any day of the current season. All free-choice ski passes are non-transferable, i.e. they can only be used by the holder. Maximum use is one ski pass per day.

You can consult all coverage included in the insurance sold at the resort box offices at RACC website.

No. You can add accident insurance at the time of purchase of the ski pass, at the box office or online, at a cost of € 3.50/day.

Check out all the details here.

You may park in the resort’s car parks, but camping is not allowed. Please respect the surroundings at all times.

See https://www.turismefgc.cat/en/check-in/ for more information.

See https://www.turismefgc.cat/en/check-in/ for more information.

Any job opportunities at Port Ainé are published in the "Work at FGC" section of the FGC corporate website. If there are no positions vacant, you can send us your CV and tell us about your profile and experience. Should any positions matching your profile become available, we’ll get in touch with you.

Please click on the following link for information about all our Covid-19 safety measures: https://www.turismefgc.cat/en/measures-covid-19/

Check the coverage provided by the ski accident insurance at: catneu.tgi1.com/seguro-racc/

You can find detailed information about conditions on the access roads at: https://www.portaine.cat/en/winter/resort/snow-report/

The Leisure and Adventure Park’s information office is located in the Port Ainé resort (at 2,000 m). Telephone number: (+34) 973 627 614 / (+34) 671 512 641. Winter opening hours: from 9. a.m to 4.30 p.m.

Yes, reservations are required because capacity is limited.

While not compulsory, wearing a helmet is highly recommended for adults and especially children. For children and adolescents, it has been proven that wearing a helmet significantly reduces the possibility of suffering a serious head injury as a result of an impact or accident whilst practising winter sports.

The minimum age is 4, and children must be accompanied by an adult at all times.

Yes, we recommend it to guarantee availability.

Yes, reservations are required. Please call (+34) 973 627 621 to book a table.

Only if you buy a package with your ski pass. If you would like to eat in the restaurant, please call in advance to book the date and time.

Yes. People with a more than 33% disability are entitled to a 50% discount on presentation of the accrediting card at the ticket office and rental shops.

Yes. Yes, the resort has several car parks, both at the 2,000 m and 1,650 m levels.

Yes, located next to the rental shop in the resort.

Yes, they can also stay at the hotel. Please check the terms and conditions.

Yes, at the resort’s 2,000 m level you’ll find all kinds of rental equipment and specialised professional advice on choice and adjustment to ensure your comfort and enjoyment. We also have a left-luggage facility and ski storage service.

In the event of an accident, please call (+34) 973 627 604.

Check the online purchase conditions here.

The free use of the so-called Ski-Bike or Snow-Bike devices is not allowed on the slopes of the mountain resorts managed by FGC. Except when its use is directly related to people with reduced mobility. Section 14 of the FGC ski resort regulations for use and ski passes is applicable.